Terms & Conditions

Returns Policy Machines Free collection and replacement 14 days from receipt of goods which are faulty. After this period machines are covered by the manufacturer's warranty. Cartridges / Toners Free collection and replacement up to 10 days from receipt of goods which are faulty. If you are in receipt of faulty cartridges or toners please contact Customer Services at Copiertec. My Printers Friend Customer Services Dept Copiertec Unit 8/9 Feltham Business Complex Browells Lane Feltham Middx TW13 7LW T: 0870 7579220 F: 0870 7579221 E: mpforders@copiertec.co.uk Postage & Packing Deliveries are generally next day delivered if ordered before 1400hrs. Rates are for UK mainland addresses only. Contact Copiertec-My Printers Friend for European delivery prices. Up to 30kg   £10.00 30 - 50kg     £15.00 50 - 80kg     £20.00